Privacy statement for Bergen Transfer Service AS
1. Processing personal data
When you use our website, shop with us and/or are in contact with us, we will process personal data about you. You will therefore find information below about the personal data collected, why we do this and your rights in respect of processing such personal data.
2. Data controller
The data controller of the personal data we process is:
Tripadvisor LLC dba Bókun, a Delaware limited liability company located at 400 1st Avenue, Needham, MA 02494, USA
Should you have any questions about how we process your personal data, please contact post@btservice.no
3. Personal data that is processed, purpose and processing basis
We collect and use personal data for various purposes depending on who you are, how we get in touch with you and which of our services you use.
Below is an overview of different processing activities and the data that we might process in respect of each activity and the legal basis for such.
3.1
Orders
When you order from us, we process your data in order to fulfil our obligations in accordance with our agreement with you. We will then process your contact details such as your name, address, phone number, e-mail address and payment information in order to fulfil our agreement with you.
The legal basis for such processing is letter b) of Article 6 No. 1 of the EU General Data Protection Regulation.
3.2
Communication and contact
In addition, we use your contact details in order to respond to enquiries that are submitted to us and to provide you with relevant information in connection with your purchase. The purpose of such processing is to be able to provide you with good, relevant customer service and to ensure effective customer management.
The legal basis for such processing is letter b) and/or letter f) of Article 6 No. 1 of the EU General Data Protection Regulation.
3.3
Marketing and advertising
We also use your contact details in order to send you marketing material when you have consented to such or when such occurs as a result of your customer relationship with us. You may withdraw your consent or opt out of any such communications from us at any time by contacting us at post@btservice.no and/or amending your communication settings.
The legal basis for such processing is letter a) of Article 6 No. 1 of the EU General Data Protection Regulation and Section 15 of the Norwegian Marketing Act.
3.4
Development of new and existing services
We may also process personal data in order to develop our services and products and we have a legitimate interest in undertaking such processing. The legal basis for such processing is letter f) of Article 6 No. 1 of the EU General Data Protection Regulation.
3.5
Use of cookies
We use cookies in order to provide you with a better user experience when you use our website.
The legal basis for such processing is letter f) of Article 6 No. 1 of the EU General Data Protection Regulation and letter a) of Article 6 No. 1.
3.6
Preventing abuse
We may also use information that you send to our website, such as your IP address, browser information, type of device used, username and network location, in order to ensure security of the solution.
The legal basis for such processing is letters b), c) and f) of Articles 6 No. 1 of the EU General Data Protection Regulation.
3.7
Recruitment
When undertaking recruitment we may process your name, contact details, CV, application and tests, etc. in order to process your job application.
Such processing is based on letter b) of Article 6 No. 1 of the GDPR on implementing measures on the basis of applications with a view to entering into an employment contract. The personal data is collected from the applicant and from the references provided.
4. Sharing information
We do not disclose your personal data to others unless there is a lawful basis for such, including when such sharing is necessary in order to fulfil our agreement with you or when there is a legal reason for us to disclose such information. In some cases, we use data processors to process personal data on our behalf, e.g. when we use system providers or other providers who are necessary in order to comply with the objectives specified in this privacy statement. In such cases, we have entered into necessary agreements in order to ensure that the information is used in accordance with current personal data regulations.
Your data may in some cases be transferred to partners or other parties located outside the EU/EEA area. In such cases we take appropriate measures in order to ensure that the information is protected in accordance with current personal data regulations. The basis we use for such transfers can be provided if you contact us.]
5. Storage time
We store your personal data for as long as is necessary for the purpose for which it was collected.
Data that we are obliged to store in accordance with the Norwegian Accounting Act will be stored for up to 5 years, in accordance with statutory requirements.
6. Rights of registered parties
You have the right to request access to or rectification or deletion of any personal data that we process about you. You also have the right to call for limited processing, correct objections about processing and demand the right to data portability.
In order to exercise your rights, please contact us at post@btservice.no-We will respond to your enquiry as soon as possible, and by no later than within 30 days.
We may ask you to confirm your identity or to provide additional information before we allow you to exercise your rights. We do this in order to ensure that we give access to the right person.
7. Complaints
If you are not satisfied with how we process your personal data you can post@btservice.no You also have the right to complain about how we process your personal data to the Norwegian Data Protection Authority. You can find information about how to contact the Norwegian Data Protection Authority on the Norwegian Data Protection Authority’s website: www.datatilsynet.no.
8. Amendments
We need to update our privacy statement as we develop new products and services. If we make major changes to our privacy statement, we may also contact you by e-mail or through other channels in order to inform you about any amendments. Otherwise, up-to-date information will always be readily available on our website.
Bergen, Norway Aug. 2024
Bergen Transfer Service AS
Vat.no.: 988 08 3941 MVA
Reg. 988 08 3941
Storebotn 57H
5309 Kleppesto
NORWAY